Shipping Policy

Vntura Shipping Policy

At Vntura, we are committed to providing an exceptional shopping experience for our United Kingdom customers, including clear and straightforward shipping policies. We offer free shipping on all orders within United Kingdom.

Shipping Locations

This shipping policy applies to orders shipped within the United Kingdom

Delivery Times

Below are the estimated delivery times for all packages:

• Order cutoff time: 5:00 PM (BST). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
• Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
• Transit time: 6 to 8 business days (Monday to Friday).
• Estimated delivery time: 7 to 10 business days.

Carrier Services We partner with the following reliable carriers for deliveries within the United Kingdom:
• Royal Mail
• Evri (formerly Hermes)
• DPD

Shipping Costs Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.

Delivery Issues If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Questions?

Visit our FAQs page or contact our customer services. Frequently Asked Questions

Contact Information:
Store Name: Vntura
Address: 71-75 Shelton St, London, WC2H 9JQ, United Kingdom
Email: support@vntura.com
Phone: +44 7476 946875
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (BST)

We do our best to reply to your e-mail within 1-2 business days.